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Offshore Services Company

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  • 2000 strong Software Consultancy Services company, engaged in Software Development, Maintenance & Support activities for more than a decade.
  • Presence in several countries around the globe
  • The Quality Initiatives taken by the Management has seen the Quality Journey pass through ISO 9000 QMS, SEI-CMM L4, L5, ISO 27001 and CMMI ML3.
  • The process maturity has vastly improved the company’s capability to deliver software projects on time within budget.
  • ePrama consultants were associated with the entire quality journey and continue to provide their consulting services.

Managing Quality

Quality Roadmap

Benefits:

  • Quantifiable benefits:
    • Size estimation accuracy improved from + 15% to + 10%
    • Schedule Variance improved from + 10% to + 0% -5%
    • The Project’s Efforts Variance improved from + 20% to + 10%
    • Defect Density Reduced from earlier 1.00 Defect/FP to 0.50 Defect/FP
    • Customer Satisfaction Index improved from 64% to 85%
  • Unquantifiable but critical benefits:
    • High Maturity Processes institutionalized.
    • Awareness of processes established across the organization.
    • The company is now recognized as a process focused organization by prospective customers resulting in business growth.
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The journey of getting Iron Mountain India CMMI V2.0 SVC ML3 certified would not have been possible without the partnership and guidance of ePrama Technologies. Special thanks to Mr. Sandeep H and Mr. Murali who patiently studied the processes,…Read More

CMMI V2.0 SVC ML3
Senior Manager - Global CI & EC, Iron Mountain India

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