Asset Mgmt, Corp Banking Product Development
- The company offers software solutions in the area of Asset Management, Corporate Banking and Offshore Product Development
- The management identified “Software Configuration Management (SCM)” as an area of concern to them.
- Release of Products to several customers and maintaining the integrity was chaotic in the absence of SCM Best practices.
- ePrama was called in to provide their process consulting services to streamline the Release process, SCM process and train the people in the processes; also verify & validate the effectiveness of the SCM process.
- The company traversed the quality path by initiating implementation of CMMI framework and successfully got appraised at CMMI ML3 and then ML5
Process Design Approach
Activities Performed
- Understanding the products
- Study of “As-Is” processes
- Preparing Gap Analysis w.r.t. SCM process
- Providing SCM training to the teams
- Designing SCM process for the company
- Providing Process training
- Setting up the SCM environment
- Training people on SCM Tool
- Hand-holding implementation of the process
- Streamlined the product release activities
- Verification & validation of implementation by conducting audits
Benefits
- Quantifiable benefits:
- The Configuration Management related problems were reduced by nearly 90% after the SCM process was implemented.
- Unquantifiable but critical benefits:
- Awareness of SCM processes established across the organization.
- SCM Process was made available to any future products as well.
- All customers were using the same and latest version of the products at any given time.
The company could confidently venture into marketing their products outside India.